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IT Service Management / ITIL

Change happens every day and it can affect IT applications, systems, and processes that support your organization. HP offers ITIL® courses or custom training solutions that equip IT professionals and management with knowledge and skills [...]

Change happens every day and it can affect IT applications, systems, and processes that support your organization. HP offers ITIL® courses or custom training solutions that equip IT professionals and management with knowledge and skills to optimize ITSM processes. HP now offers a new set of ITIL® courses to improve IT service management skills or train a team.

ITSM education solutions from HP will:

Provide consulting to help define ITSM competencies
Determine key capabilities for staff
Support awareness; management “buy-in”
Create a common language and understanding
Educate staff and manage ITIL certifications
Train on actual products
Plan for organizational changes

Show more

ITIL® 4 Leader: Digital and IT Strategy

HU0C6S | Duration 3 days | No scheduled terms

ITIL® 4 Specialist: Business Relationship Management

H38CMS | Duration 3 days | No scheduled terms

ITIL® 4 Specialist: Monitor, Support and Fulfill

H38CJS | Duration 3 days | 2 terms

ITIL® 4 Specialist: Sustainability in Digital and IT

H38DRS | Duration 3 days | 1 term

Top courses

Software Architecture

GOC272

Duration 2 days

Generative AI - for Managers (Basics, [...]

AI_MANAGERS

Duration 1 day

ITIL® 4 Foundation

ITIL4FPT

Duration 3 days

UML Language I

GOC26

Duration 2 days

Microsoft Azure Fundamentals

MOC AZ-900

Duration 1 day

Microsoft Copilot - AI in the Office

MSCOP1

Duration 1 day

Microsoft Excel – Basic Course

MSEX1

Duration 1 day

Modelling with Enterprise Architect in [...]

GOC260

Duration 3 days

Practical cryptography for IT pro as [...]

GOC161

Duration 3 days

PRINCE2® 7 Foundation

PRINCE2F7

Duration 3 days

Python I - introduction to programming

PYTHON_INTRO

Duration 5 days

System Center Endpoint Manager - [...]

GOC234

Duration 5 days

Introduction to SQL in MySQL

GOC660

Duration 3 days

Windows 11/10 - effective [...]

GOC214

Duration 5 days

Beyond Excel

MSEXNL

Duration 3 days

Angular framework - programming I

ANGULAR1

Duration 5 days

Programming with C# Language I

GOC2124

Duration 5 days

Microsoft Azure Administrator

MOC AZ-104

Duration 4 days

Microsoft Excel – In Practice

MSEX2

Duration 2 days

Windows Server - administering [...]

GOC205

Duration 5 days

Programming with C# Language II

GOC2125

Duration 5 days

Business process modeling in BPMN

GOC270

Duration 3 days

Data Engineering on Microsoft Azure

MOC DP-203

Duration 4 days

Microsoft Power BI Data Analyst

MOC PL-300

Duration 3 days

Complete Administration of Microsoft [...]

GOC6345

Duration 5 days

Networking and TCP/IP Basics and [...]

GOC2

Duration 5 days

Microsoft Excel – Advanced Methods and [...]

MSEX3

Duration 3 days

Network Security – Ethical Hacking

GOC3

Duration 5 days

Windows Server - Active Directory SAE, [...]

GOC159

Duration 3 days

Windows Server - Implementing and [...]

GOC175

Duration 5 days

Elastic Stack: Elasticsearch, Logstash [...]

ELASTICSTACK

Duration 3 days

Windows Server - Active Directory [...]

GOC171

Duration 5 days

CISSP - Certified Information Systems [...]

CISSP

Duration 5 days

Web Application Vulnerabilities - [...]

GOC541

Duration 5 days

CompTIA Security+

CTSEC

Duration 5 days

PowerShell and PowerShell Core basics

GOC216

Duration 5 days

Web Application Vulnerabilities - [...]

GOC542

Duration 5 days

Azure Active Directory for Active [...]

GOC218

Duration 4 days

Spring Boot Microservices

JSPRINGBOOT1

Duration 5 days

Certified Ethical Hacker v12 PRO

CEHv12

Duration 5 days

Linux – Administration

LXI2

Duration 3 days

Linux Networking

LXI3

Duration 3 days

ANSIBLE – Instrument for Collective [...]

ANSIBLE

Duration 2 days

DOCKER - Linux containers

DOCKER

Duration 2 days

OSINT investigation

GOC60

Duration 5 days

Windows Server - implementing Active [...]

GOC220

Duration 5 days