Digital Capabilities Management Model - Expert

This course is targeted to experienced IT managers, team leaders, CIOs, IT governance specialist.
Course is also suitable for consultants who are aiming to guide their clients through digital
transformation driven by DCMM logic and management patterns.

Course participants will learn from theory of collaboration inside organisations, fundamentals of
complex system theories to managing IT with DCMM logic and new management patterns. Course
participants will gain knowledge how to balance autonomy of acting and making decisions where
information is not complete, how to adaptively manage through complex chains of activities, how RBA
and ADRA is supporting decision making and visualise resource and benefits balances. Course is
designed to discontinue perception of colleagues as customers, where Customer Experience is
transformed to Collaboration Experience, as inside organisation everyone collaborates.
Related SFIA skills: GOVN – Governance, INOV – Innovation, BUSA – Business situation analysis, FEAS
– Feasibility assessment, OCDV – Organisational capability development, PEMT – Performance
management, ETMG – Learning and development management, METL – Methods and tools, BPRE –
Business process improvement, BENM – Benefits management

No pre-requisites, recommended self-study book DCMM : Digital Capabilities Management Model,
ISBN: 9781723571923

• Body of knowledge DCMM : Digital Capabilities Management Model, ISBN: 9781723571923
• All participants will receive certification about passing the course and will gain Certified DCMM Expert badge ( the certification is included in the price of the course )

• Differences to ITSM and Agile management, why service/product management logic is not enough
• DCMM model – fundamentals, principles, activities and stories, visual management
• RBA technique, learning and adaptations
• Project phases of adopting DCMM
• Organizing IT, elimination of shadow IT
• Finance and ADRA
• Innovation ecosystems, DCIB, ISO 56002
• Stopping acting as a service provider
• RBA on IT department level, Visual management
• Security and “wrong doings”, analogy of an immune system
• Complex systems theory and DCMM
• Exercises – visual management, managing proportions
• DCMM Certified Expert online certification exam

Previous courses

Digital Capabilities Management Model – Masterclass [Q4IT_DCMMMC]

Digital Capabilities Management Model - Professional [Q4IT_DCMMP]

Digital Capabilities Management Model - Manager [Q4IT_DCMMM]