Digital Capabilities Management Model – Masterclass

Any IT professional aiming to learn about radically new management model supporting digital
transformation a working in collaborative networks.

Learn participant new management model discontinuing service management logic. Course
participants will understand key differences between service economy logic and collaborative models,
where driving motivation is minimized administrative overhead, flexibility, sharing of resources and
maximized benefit measured on the organization level. Model supports usage of artificial intelligence
and machine supported complex analysis and decision support.
Related SFIA skills: ITSP – Strategic planning, GOVN – Governance, INOV – Innovation, METL – Methods
and tools, OCDV – Organisational capability development

No pre-requisites.

• The logic of ITSM and its consequences
• Context of Agile
• Management patterns
• Key attributes of collaboration inside the organization
• Digital capabilities management model components
• DCMM model principles
• Activities and complex stories as source of learning
• Digital agents and capabilities, support of artificial intelligence, adaptations and learning
• Techniques – CVC, ADRA, RBA
• Online certification exam DCMM Masterclass

Next courses

Digital Capabilities Management Model - Professional [Q4IT_DCMMP]