As part of the ITIL Strategic Leader pathway, the ITIL 4 Leader: Digital and IT Strategy course leverages the ITIL framework to help organisations create a digital vision and shape IT and business strategies. It addresses service management [...]
  • ITIL4LDITS-QA
  • Price on request

As part of the ITIL Strategic Leader pathway, the ITIL 4 Leader: Digital and IT Strategy course leverages the ITIL framework to help organisations create a digital vision and shape IT and business strategies. It addresses service management challenges and maximises the value derived from modern technology. This course is valuable for leaders across organisations, including directors, department heads, and aspiring C-suite professionals.Topics include:ITIL Guiding Principles in Digital and IT Strategy decisions and activitiesLeveraging digital strategy to react to digital disruptionRelationship between key concepts of Digital and IT Strategy and the Service Value SystemOrganisational uses of Digital and IT Strategy to remain viable in environments disrupted by technologyStrategic approaches to achieve operational excellenceRisks and opportunities of Digital and IT StrategySteps and techniques to deliver, implement and advocate a Digital and IT StrategyCase study assessment Key Benefits:Flexible Learning Options:This course is delivered over three days. Learners have the option to attend either a continuous three-day block or one day per week over a three-week period.Intensive 3-Day Block: Ideal for those who prefer an immersive and concentrated learning experience. This option allows learners to dive deep into strategic concepts and apply their learning in a focused timeframe.Extended Format (one day per week, over three weeks): Perfect for individuals who prefer a paced approach, offering the opportunity to absorb and reflect on the material over time. This format provides ample time for preparation between sessions and ensures a thorough understanding of strategic principles.Comprehensive Content:The course covers essential aspects of digital and IT strategy, equipping learners with the knowledge to influence strategic business decisions and drive organizational change.Practical Assignments:Learners engage in mandatory in-course assessed assignments*, distributed across the three days. This hands-on approach ensures practical application of concepts learned, enhancing real-world strategic skills.Adaptability to Schedules:With both delivery methods available, learners can choose the option that best fits their personal and professional schedules, ensuring optimal learning conditions.* Please note that assignments are completed during your own time, between course sessions. Keep this in mind if you choose to attend the intensive 3-day block.

  • Align and manage your enterprise, IT, and digital strategies, using ITIL 4 concepts
  • Explore the use of the ITIL 4 framework to support an organisation’s digital transformation journey
  • Respond to digital disruption by reshaping corporate strategy and adapting business and operating models
  • Understand how internal and external factors influence a digital vision and strategy
  • Encourage a culture that is more agile, resilient, lean and continuously improving
  • Helps aspiring organisations and practitioners understand where to focus when combating competition and where to make digital investment

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