Firewall: Troubleshooting

Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff.

Successful completion of this three-day, instructor-led course should enhance the participant’s understanding of how to troubleshoot the full line of Palo Alto Networks nextgeneration firewalls. Participants will have opportunities to perform hands-on troubleshooting of common problems related to the configuration and operation of the features of the Palo Alto Networks PAN-OS® operating system. Completion of this class will help participants develop an indepth knowledge of how to troubleshoot visibility and control over applications, users, and content.

• Course level: Advanced
• Course duration: 3 days
• Course format: Lecture and hands-on labs
• Platform support: Palo Alto Networks next-generation enterprise firewalls running the PAN-OS® operating syste

Participants must complete the Firewall 9.0 Essentials: Configuration and Management (EDU-210) course. Participants must have strong practical knowledge of routing and switching, IP addressing, and network-security concepts, and at least six months of on-the-job experience with Palo Alto Networks firewalls. Palo Alto Networks Education Training from Palo Alto Networks and Palo Alto Networks Authorized Training Centers delivers knowledge and expertise that prepare you to protect our digital way of life. Our trusted security certifications validate your knowledge of the Palo Alto Networks Security Operating Platform and your ability to help prevent successful cyberattacks and safely enable applications.

Course Modules

Module 1: Tools and Resources

Module 2: CLI Primer

Module 3: Flow Logic

Module 4: Packet Captures

Module 5: Packet-Diagnostics Logs

Module 6: Host-Inbound Traffic

Module 7: Transit Traffic 

Module 8: System Services

Module 9: SSL Decryption 

Module 10: User-IDTM

Module 11: GlobalProtectTM

Module 12: Escalation and RMAs

Previous courses

Firewall 11 Essentials: Configuration and Management [EDU-210]