The A4Q Service Design Consultancy certification covers the key skills required to deliver effective business design consultancy, including the consultancy lifecycle and service portfolio, the consultancy mind set, stakeholder engagement, [...]
  • QAFCSDC-QA
  • Price on request

The A4Q Service Design Consultancy certification covers the key skills required to deliver effective business design consultancy, including the consultancy lifecycle and service portfolio, the consultancy mind set, stakeholder engagement, investigation and negotiation techniques, and situation diagnosis.

  • Understand the purpose and role of the Service Design Consultant and the principles and ethics of Service Design
  • Initiate a consulting assignment including how to qualify opportunities and establish credibility with stakeholders
  • Understand service value propositions and conduct a situation analysis and diagnosis
  • Appraise options and conduct principled negotiation leading to solution implementation

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