Course code: MACOS1013« Back

macOS Support Essentials 10.13

macOS Support Essentials 10.13 is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on macOS High Sierra. This course is designed to give you a tour of the breadth of functionality of macOS High Sierra and the best methods for effectively supporting users of macOS High Sierra systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.

This course can be done on Mac OS X
 DateDurationCourse priceHandbook priceCourse languageLocation 
9/9/2019 3 18 900 CZK included in course price Český jazyk GOPAS Praha

AffiliateDurationCatalogue priceHandbook priceITB
Praha3 18 900 CZK included in course price 30
Brno3 18 900 CZK included in course price 30
Bratislava3 690,00 EUR included in course price 30

User intensity level

Who is the course for

  • Help desk specialists, technical coordinators, service technicians, and others who support Mac
  • users
  • Technical support personnel in businesses that use Mac computers
  • Technical coordinators or power users who manage networks of computers running macOS — such as teachers and technology specialists who manage networks or computer labs

What we teach you

  • The troubleshooting process and how to become more efficient with available tools and resources
  • Features and functionality of macOS 10.13 High Sierra, including how to find additional information

Required skills

Knowledge of macOS and basic computer navigation.

Teaching methods

Professional explanation with practical samples and examples, practical exercises on computers.

Course outline

Part 1: Installation and Configuration
  • Install macOS High Sierra
  • Setup and Configure macOS
  • Use macOS Recovery
  • Update macOS Software
Part 2: User Accounts
  • Manage User Accounts
  • Manage User Home Folders
  • Manage System Security
  • Manage Keychain Access
Part 3: File Systems and Storage
  • Manage File Systems and Storage
  • Manage FileVault
  • Manage Permissions and Sharing
Part 4: Data Management
  • Use Hidden Items, Shortcuts and File Archives
  • Manage System Resources
  • Use Metadata and Spotlight
  • Manage Time Machine
Part 5: Applications and Processes
  • Install Application
  • Manage Documens
  • Manage and Troubleshoot Applications
Part 6: Network Configuration
  • Manage Basic Network Settings
  • Manage Advanced Network Settings 
  • Troubleshoot Network Issues
Part 7: Network Services
  • Manage Network Services
  • Manage Host Sharing and Personal Firewall
Part 8: System Management
  • Troubleshoot Peripherals
  • Manage Printing and Scanning
  • Troubleshoot Startup and System Issues 

Previous courses

Next courses

no following course
macOS Support Essentials 10.13: Supporting and Troubleshooting macOS High Sierra

included in course price
The prices are without VAT.