Course code: MOC 5051« Back

Monitoring and Troubleshooting Microsoft Exchange Server 2007 – Workshop

This two-day workshop teaches messaging specialists to monitor and troubleshoot an Exchange Server 2007 messaging system. Students will learn how to correlate client and server issues and resolve those issues. They will also learn how to monitor systems and create reports from the monitoring data.

Workshop This course has been removed from our portfolio
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AffiliateDurationCatalogue priceHandbook priceITB
Praha2 12 950 CZK included in course price 20
Brno2 12 950 CZK included in course price 20
Bratislava2 280,00 EUR 153,00 EUR 20

User intensity level

Who is the course for

The audience for this course includes people with experience with Exchange Server 2007 or previous versions of Exchange Sever. These people will have experience installing and configuring Exchange Server, configuring recipients and mailboxes, and supporting Exchange Server clients. People coming into the course are expected to have at least three years experience working in the Information Technology field-typically in the areas of network administration or Windows Server administration-and one year of Exchange Server administration experience.

What we teach you

After completing this workshop, students will be able to:
  • Use the Microsoft Exchange Server 2007 Management Pack for Microsoft Operations Manager (MOM) 2005 to monitor Exchange servers.
  • Monitor and troubleshoot client performance and connectivity.
  • Identify and resolve issues related to access of resources and messages.
  • Monitor and troubleshoot mail flow.
  • Monitor and troubleshoot Mailbox servers.
  • Monitor and troubleshoot external and additional services.
  • Identify trends in a messaging system.

Required skills

This workshop requires that students meet the following prerequisites:
  • Fundamental knowledge of network technologies including DNS and firewall technologies.
  • Experience administering Exchange Server 2007.
  • Experience with the Windows Server 2003 operating system.
  • Experience with Active Directory directory service in Windows Server 2003.
  • Experience with managing backup and restore on Windows Servers.
  • Experience using Windows management and monitoring tools such as Microsoft Management Console, Active Directory Users and Computers, Performance Monitor, Event Viewer, and IIS Administrator.
  • Experience using Windows networking and troubleshooting tools such as Network Monitor, Telnet, and NSLookup

Teaching methods

Instructor-led classroom training with self-paced practical exercises in virtual environment

Teaching materials

The student kit includes a comprehensive workbook and other necessary materials for this class.

Course Outline

Module 1: Introduction to Exchange Server Monitoring and Troubleshooting

    After completing this unit, students will be able to explain how to monitor Exchange servers using Microsoft Operations Manager (MOM) and explain an Exchange troubleshooting model.
  • Introduction to Microsoft Operations Manager
  • Introduction to Troubleshooting Exchange Server 2007
  • Using MOM to Monitor Exchange Servers

Module 2: Monitoring and Troubleshooting Client Performance and Connectivity

    After completing this unit, students will be able monitor and troubleshoot mail flow.
  • Tools for Monitoring Client Performance and Connectivity
  • Process for Troubleshooting MAPI Clients
  • Process for Troubleshooting Client Access Server Clients

Module 3: Troubleshooting Access to Resources and Messages

    After completing this unit, students will be able to troubleshoot access to resources and messages.
  • How Public Folder Access Works
  • How Calendaring Works
  • Process for Troubleshooting Client Access Server Issues

Module 4: Monitoring and Troubleshooting Mail Flow

    After completing this unit, students will be able to monitor and troubleshoot mail flow.
  • Tools for Monitoring Mail Flow
  • Process for Troubleshooting Internal Mail Flow
  • Process for Troubleshooting External Mail Flow

Module 5: Monitoring and Troubleshooting Mailbox Servers

    After completing this unit, students will be able to monitor and troubleshoot mailbox servers.
  • Tools for Monitoring Mailbox Servers
  • Process for Troubleshooting Mailbox Servers
  • Guidelines for Troubleshooting Mailbox Server Performance

Module 6: Monitoring and Troubleshooting External and Additional Services

    After completing this unit, students will be able to monitor and troubleshoot external and additional services.
  • External and Additional Services Required by Exchange Server 2007
  • External Services Required for Unified Messaging in Exchange Server 2007
  • Tools for Monitoring External Services

Module 7: Identifying Trends in a Messaging System

    After completing this unit, students will be able to identify and address trends in a messaging system.
  • Tools for Identifying Trends in a Messaging System
  • Information Required to Identify and Resolve Trends

Previous courses

no preceding courses

Next courses

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Tištěná příručka MOC 5051

Price:
3950 CZK
Tištěná příručka MOC 5051

Price:
153 EUR
The prices are without VAT.