Course code: MOC 2400« Back

Implementing and Managing Microsoft Exchange Server 2003

This five-day, instructor-led course provides students with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure. This infrastructure is used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5,000 seats) messaging environment. This course offers a significant amount of hands-on practices, discussions, and assessments that assist students in becoming proficient in the skills that are needed to update and support Exchange Server 2003.

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AffiliateDurationCatalogue priceHandbook priceITB
Praha5 25 750 CZK included in course price 50
Brno5 25 750 CZK included in course price 50
Bratislava5 600,00 EUR 268,00 EUR 50

User intensity level

Who is the course for

This course is intended for messaging support professionals who work in medium-to-large environments (250 to 5,000 seats) with multiple physical locations, mixed-client connection protocols, and wireless and Internet messaging connectivity.

What we teach you

  • Perform a clean installation of Exchange Server 2003 and verify that the installation was successful.
  • Describe the process for upgrading to Exchange Server 2003 from Exchange 2000.
  • Configure and manage Exchange Server 2003.
  • Manage interoperability between Exchange Server 2003 and Exchange 2000.
  • Secure Exchange Server 2003.
  • Manage recipients.
  • Manage public folders.
  • Manage address lists.
  • Implement and manage client access with Internet protocols.
  • Manage client configuration and connectivity.
  • Manage routing.
  • Manage mobile devices with Exchange Server 2003.
  • Manage data storage and hardware resources.
  • Plan for disaster and disaster recovery.
  • Back up and restore Exchange.
  • Perform preventive maintenance.
  • Migrate users from Exchange Server 5.5 to a separate Exchange Server 2003 organization.

    Required skills

  • Working knowledge of Microsoft Windows Server™ 2003.
  • Working knowledge of networking, including Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and Internet Information Services (IIS).
  • Working knowledge of Internet protocols, including Post Office Protocol version 3 (POP3) or Internet Message Access Protocol version 4 (IMAP4), Simple Mail Transfer Protocol (SMTP), Hypertext Transfer Protocol (HTTP), and Network News Transfer Protocol (NNTP).
  • In addition, it is recommended, but not required, that students have completed: o Course 2274: Managing a Microsoft Windows Server 2003 Environment, or equivalent knowledge o Course 2275: Maintaining a Microsoft Windows Server 2003 Environment, or equivalent knowledge o Course 2276: Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts, or equivalent knowledge
  • Knowledge of Exchange Server 5.5 or Exchange 2000 Server is beneficial but not necessary.

    Teaching methods

    Instructor-led classroom training with self-paced practical exercises in virtual environment

    Teaching materials

    The student kit includes a comprehensive workbook and other necessary materials for this class.

    Course Outline

    Module 1: Installing and Upgrading to Exchange Server 2003
  • Installing Exchange Server 2003
  • Installing Exchange Server 2003 in a Clustered Environment
  • Installing and Using Exchange Management Tools and Utilities
  • Upgrading from Exchange 2000 Server to Exchange Server 2003
  • Discussion: Installing and Upgrading to Exchange Server 2003
  • Installing Exchange Server 2003
  • Installing Exchange Server 2003 in a Clustered Environment
  • Installing Windows Support Tools
  • Creating a Custom MMC
  • Choosing Exchange Management Tools and Utilities
  • Install Exchange Server 2003.
  • Install Exchange Server 2003 in a clustered environment.
  • Install and use Exchange management tools.
  • Upgrade to Exchange Server 2003 from Exchange 2000.

    Module 2: Configuring and Managing Exchange Server 2003

  • Creating and Applying Exchange Policies
  • Configuring Exchange Server 2003 for Proactive Management
  • Adding, Removing, and Updating Exchange Servers
  • Managing Exchange Server 2003 in a Mixed Environment
  • Discussion: Configuring and Managing Exchange Server 2003
  • Creating a System Policies container
  • Creating and applying recipient policies
  • Creating a new storage group and a new store
  • Configuring resource monitoring on an Exchange server
  • Configuring notifications by using Exchange System Manager
  • Configuring performance logs
  • Configuring alerts by using Performance Logs and Alerts
  • Configuring message tracking
  • Configuring SMTP logging
  • Adding an SMTP virtual server
  • Applying a hot fix
  • Create and apply Exchange policies to simplify administration.
  • Configure Exchange Server 2003 to proactively manage server performance.
  • Add, remove, and update Exchange servers.
  • Manage Exchange Server 2003 in a mixed environment.

    Module 3: Securing Exchange Server 2003

  • Preparing for and Protecting Against Viruses
  • Securing Mailboxes
  • Implementing Digital Signature and Encryption Capabilities
  • Configuring Firewalls
  • Configuring Administrative Permissions
  • Allowing Only Required Services to Run on Exchange Server 2003
  • Discussion: Securing Exchange Server 2003
  • Configuring Exchange to enable connection filtering
  • Blocking e-mail addresses and domains
  • Implementing digital signature and encryption capabilities on Exchange
  • Creating an Administrative Group
  • Delegating control of an Administrative Group
  • Configuring custom security permissions
  • Prepare Exchange Servers to combat viruses.
  • Secure mailboxes.
  • Implement digital signature and encryption features.
  • Configure firewalls.
  • Configure administrative permissions.
  • Allow only required services to run on Exchange Server 2003.

    Module 4: Managing Recipients

  • Introduction to Exchange Recipients
  • Creating, Deleting, and Modifying Users and Contacts
  • Managing Mailboxes
  • Managing Mail-Enabled Groups
  • Discussion: Managing Recipients
  • Deciding which Exchange recipient type and scope to use
  • Creating a mailbox
  • Deleting an Exchange mailbox
  • Modifying an e-mail address
  • Using scripts to automate mailbox administration
  • Hiding a mailbox
  • Reconnecting a mailbox to a new Active Directory account
  • Configuring storage limits on individual mailboxes
  • Configuring Send on Behalf permissions by using Active Directory Users and Computers
  • Moving mailboxes by using Exchange Task Wizard
  • Configuring Active Directory Users and Computers to forward e-mail
  • Creating a mail-enabled group
  • Creating Mail-Enabled Groups and Query-Based Distribution Groups
  • Configuring permissions on distribution group usage
  • Describe Exchange recipients and explain the messaging capability of the different Active Directory groups.
  • Create, delete, and modify users and contacts.
  • Manage mailboxes.
  • Manage mail-enabled groups.

    Module 5: Managing Public Folders

  • Managing Public Folder Data
  • Managing Network Access to Public Folders
  • P
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