Course code: MOC 1572« Back

Implementing and Managing Microsoft Exchange 2000

The goal of this course is to teach students the knowledge and skills necessary to install, configure, and administer Microsoft Exchange 2000. This course also provides prerequisite knowledge and skills required for Course 1573, Designing Microsoft Exchange 2000 for the Enterprise, and Course 2355, Upgrading Microsoft Exchange Server 5.5 to Microsoft Exchange 2000.

This course can be done on MS Windows This course has been removed from our portfolio
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AffiliateDurationCatalogue priceHandbook priceITB
Praha5 25 950 CZK included in course price 50
Brno5 25 950 CZK included in course price 50
Bratislava5 600,00 EUR 268,00 EUR 50

User intensity level

Who is the course for

This course is intended for IT professionals who will administer Exchange 2000 organizations. Candidates for this course operate in medium to very large computing environments that typically have multiple physical locations, mixed client connection protocols, and internet messaging connectivity.

What we teach you

  • Install Exchange 2000.
  • Create and manage Storage Groups, Mailbox Stores, and Public Folder Stores.
  • Create and manage public folders, users, contacts, and distribution lists.
  • Configure full-text indexing.
  • Create and apply mailbox store and public folder store Policies.
  • Create a Simple Mail Transfer Protocol (SMTP) Connector to the Internet.
  • Create and connect Exchange Routing Groups.
  • Configure Microsoft Outlook® Web Access.
  • Install and configure Instant Messaging.
  • Implement and configure Exchange 2000 Conferencing Server.
  • Monitor and tune Exchange 2000 performance.
  • Backup Exchange 2000 data and restore Exchange 2000 after a disaster.

    Required skills

  • A working knowledge of Microsoft Windows® 2000.
  • Completed Course 1560, Updating Support Skills from Windows NT 4.0 to Windows 2000, or Course 2154, Implementing and Administering Microsoft Windows 2000 Directory Services, or equivalent working knowledge.
  • Working knowledge of Networking, including Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and Internet Information Services (IIS).
  • Working knowledge of Internet protocols, including Post Office Protocol version 3 (POP3) or Internet Message Access Protocol version 4 (IMAP4), SMTP, Hypertext Transfer Protocol (HTTP), and Network News Transfer Protocol (NNTP).

    Teaching methods

    Instructor-led classroom training with self-paced practical exercises in virtual environment

    Teaching materials

    The student kit includes a comprehensive workbook and other necessary materials for this class. The following software is provided for use in the classroom:
  • Microsoft Exchange 2000 Server Evaluation Edition
  • Microsoft Exchange 2000 Conferencing Server Evaluation Edition
  • Microsoft Outlook 2000 Evaluation Edition
  • Microsoft Windows 2000 Advanced Server

    Course Outline

    Module 1: Introduction to Microsoft Exchange 2000
  • Define and describe the basic features, components, products and functions of Exchange 2000 and messaging platforms in general.
  • Describe the Exchange 2000 features.
  • Describe how Exchange 2000 is integrated with Windows 2000.

    Module 2: Installing Microsoft Exchange 2000

  • Describe the prerequisite steps for an Exchange 2000 installation.
  • Prepare for installing Exchange 2000.
  • Install Exchange 2000.
  • Perform special Exchange 2000 installations.
  • Identify post-installation issues.

    Module 3: Administering Microsoft Exchange 2000

  • List and describe the main components of Exchange System Manager that are used for administering Exchange 2000.
  • Manage administrative security for Exchange 2000.
  • Create and configure administrative groups.
  • Use Exchange 2000 system policies to administer Exchange 2000.
  • Administer Exchange 2000 address lists.

    Module 4: Creating and Managing Storage Groups and Stores

  • Create and manage storage groups and stores.
  • Describe the ESE features in Exchange 2000.
  • Commit data to a database.
  • Index contents of databases.
  • Describe search architecture.
  • Administer full-text indexing.
  • Troubleshoot full-text indexing.

    Module 5: Creating and Managing Recipient Objects

  • Create recipient objects, including mailbox-enabled users, and mail-enabled users, contacts, and groups.
  • Configure users, groups, and contacts.
  • Manage recipient objects by creating additional e-mail addresses, by applying rights and permissions, and by moving mailboxes between databases or servers.
  • Make bulk changes to the directory by importing and exporting Active Directory information.
  • Configure recipient policies and mailbox store policies.

    Module 6: Creating and Managing Public Folders

  • Configure public folder permissions for the parent folder and describe how permissions are propagated to subfolders.
  • Create and monitor a public folder replica, and enable a public folder referral.
  • Use message state information to determine whether a public folder is synchronized, to identify information stores maintaining replicas, and to resolve content conflicts.
  • Apply public store policies to the information store and explain conditions under which multiple policies can be applied.

    Module 7: SMTP in Microsoft Exchange 2000

  • Describe the role of SMTP, Extension to SMTP (ESMTP), and DNS in Exchange 2000.
  • Configure multiple SMTP domain names.
  • Configure an SMTP virtual server.
  • Configure an SMTP connector.
  • Choose the tools for troubleshooting SMTP connectivity.

    Module 8: Message Routing in Microsoft Exchange 2000

  • Define message routing and routing groups, create routing groups, explain how message transfer works between servers running Exchange 2000 installed in the same routing group and installed in different routing groups, and compare how routing groups work in mixed and native mode.
  • Describe each of the connectors you can use to connect routing groups, including the routing group connnector, SMTP connector, and the X.400 connector.
  • Describe how Exchange uses the link state table and the link state algorithm to determine link status.
  • Outline how Exchange 2000 selects a message route, how Exchange routes messages between multiple routing groups, and how Exchange routes messages outside of an Exchange 2000 organization.

    Module 9: Message Flow in Microsoft Exchange 2000

  • Describe the message flow architecture in Exchange 2000.
  • Describe how Exchange 2000 handles failed links, including recovering a link and rerouting messages.
  • Enable message tracking as well as subject logging, and explain how to use tracking to troubleshoot message delivery.

    Module 10: Configuring Internet Protocols

  • Describe the functionality that is provided by the integration of IIS with Exchange 2000.
  • Describe the message transfer process and the security options for Internet clients us
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